York County 911 Center deputy director quit in March

Logan Hullinger
York Dispatch
The York County Commissioners approved a five-year contract Wednesday worth more than $2.1 million for maintenance of the county's emergency management systems, including the 911 call center. Friday, July 22, 2016. John A. Pavoncello photo

The York County 911 Center is without a deputy director, a position created as a result of a 2017 audit of the facility.

Deputy Director Tim Caldwell quit his job at the center Friday, March 29, county spokesman Mark Walters confirmed. Caldwell was there for less than a year.

The former Lower Windsor Township police chief left to take a "better opportunity," said County Commissioner Chris Reilly, who declined to go into further detail.

"(His departure) wasn't a negative thing," Reilly said. "I'm sad to see him go, but we wish him well."

More:Auditor hired to study York County 911 Center has history of privatizing facilities

The county is making it a priority to fill the position and is hoping to find someone with  police or emergency service experience, as that made Caldwell more effective in the position, Reilly added.

Caldwell could not be reached for comment.

The deputy director position was created following an audit conducted by York-based Business Information Group (BIG) and was meant to review operations, staff and budgeting at the center that has struggled with staffing and retention issues for years.

The predicted cost of the audit was roughly $44,000, but the county only paid $27,000 because it didn't find it necessary to pay for all of the deliverables included in the contract. The audit yielded a one-page list of recommendations.

In January, commissioners approved a $116,800 contract with New Jersey-based IXP Corp. — a company with a history of privatizing 911 centers — to take a more in-depth look at the center.

It is the third audit of the center in the last two years. Combined, the audits have  cost taxpayers $285,825. 

— Logan Hullinger can be reached at lhullinger@yorkdispatch.com or via Twitter at @LoganHullYD.