York County Department of Emergency Services receives third certification

Logan Hullinger
York Dispatch
The York County Commissioners approved a five-year contract Wednesday worth more than $2.1 million for maintenance of the county's emergency management systems, including the 911 call center. Friday, July 22, 2016. John A. Pavoncello photo

The York County Department of Emergency Services has been awarded certification acknowledging its training of county telecommunicators for the third time.

The Association of Public-Safety Communications Officials (APCO) awarded the department the International Agency Training Program Certification June 28, making the department one of just 65 agencies that hold the certification nationwide.

The purpose of the certification "is to advance the training and professional development of public safety communications officials through the certification of an agency’s training program," according to the agency's website.

Agencies applying for certification submit their curriculum, training materials and supporting documentation to be checked for compliance, the website states.

If the APCO finds the training methods are up to standard, certification is issued and remains effective for three years.

County 911 Director Jacqueline Brininger said the certification is a "major accomplishment, as not everyone can get a certification."

Brininger attributed a large part of the success to Roxie Tate, the lead training supervisor at the 911 Center.

"The certification required a lot of time because we had to compile all sorts of information, but it's very important," Tate said. "What (the certification) means is that we're dedicated to excellence in public safety,"

APCO International President Martha Carter echoed the importance of the certification.

“Effective initial training, as well as continued education, is paramount for public safety telecommunicators,” she said. “Successfully attaining (the certification) clearly demonstrates an agency’s commitment to the citizens and public safety responders they serve.”

The department will be recognized at the APCO’s 84th Annual Conference & Expo, Aug. 5-8 in Las Vegas.