York County officials tout Smart911

Greg Gross

York County officials are hitting the road to entice county residents to create Smart911 profiles.

When someone who has signed up for the system calls the York County 911 Center in Springettsbury Township, their profile will pop up on a dispatcher's computer screen.

Since the system was launched in October, 1,750 people have signed up, said Carl Lindquist, the county spokesman.

Four county employees were at the Delta Area Senior Center on Thursday to help residents set up profiles and had to extend the scheduled length of the event by more than an hour to accommodate the number of people who sought assistance, he said.

Meetings: The meetings will be held at the following times and locations:

  • Wednesday, March 16, Red Land Senior Center, 736 Wyndamere Road in Lewisberry, from 12:30 p.m. until 3 p.m.
  • Tuesday, March 22, Heritage Senior Center, 3700-4 Davidsburg Road in Dover Township, from 10:15 a.m. until 1:15 p.m.
  • Wednesday, March 23, Red Lion Area Senior Center, 20-C Gotham Place (North Main Street Extended) in Red Lion, from 10 a.m. until 1 p.m.
  • Thursday, March 31, Windy Hill on the Campus, 1472 Roths Church Road, Suite 103 in Spring Grove, from 10 a.m. until 1 p.m.

Other efforts: The county has taken other steps to encourage people to sign up since commissioners approved it in August.

"In addition to these open houses, we have distributed packets of information to 1,631 families through local day cares and partnered with approximately 20 municipalities and school districts to distribute information through their websites and newsletters, among other efforts." Lindquist wrote in an email.

Residents can provide as much or as little information as they choose. Profiles can include information such as the layout of a home, mobility problems, emergency contacts, medical conditions and more, Lindquist said in a news release.

Profiles are displayed on a dispatcher's computer screen only when someone dials or texts 911, and they are displayed for 45 minutes. Information can be shared with emergency personnel in the field.

Smart911 program licenses cost the county $40,500, and the county will be charged a $99,000 yearly licensing fee. The entire cost will be covered by money the county receives from telephone surcharges for 911 that are tacked onto phone bills.

To create a profile, go to smart911.com.

— Reach Greg Gross at ggross@yorkdispatch.com.