New generator batteries for York County 911

Greg Gross

York County will replace old batteries for generators at its 911 center that led to a power outage Tuesday.


The outage, which disrupted operation at the center from 6:10 to 7:45 a.m., occurred because of a faulty battery inside an Uninterruptable Power Supply system, which is supposed to provide power while backup generators are activating. The failure of this system caused a loss of power to much of the center.

County commissioners approved at their weekly meeting on Wednesday, a $10,836 deal with Emerson Network Power/Liebert Services of Westerville, Ohio, for the new set of batteries that were last replaced in 2011.

"They are ... at the end of their regular life," said Mark Derr, the county administrator.

Outage: The power outage happened at the 911 center in Springettsbury Township when officials fired up the generators for a monthly test.

Some calls to 911 were unable to get through during the outage, but the number calling would show up as an abandoned call, and the center would call back, Carl Lindquist, county spokesman, had said.

The county does not believe it missed any calls during the outage, but it can't be 100 percent positive, he said.

The center was able to function using backup radios and paper dispatches, as opposed to the online version.

Numerous local police and fire departments, including York City Fire and West Manheim Township Police, were on social media advising residents to call their office phones directly if they couldn't reach 911 during the outage.

— Reach Greg Gross at