LINKEDINCOMMENTMORE

Airbnb says it will spend the next year verifying all 7 million of its listings as it works to improve user trust.

The San Francisco-based home-sharing company says starting next month, it will also rebook guests or refund their money if they check into a property that doesn’t match what was shown online.

The moves come after a rough week for Airbnb.

Last Thursday, a Vice News story revealed a scam by Airbnb hosts who put guests up at inferior properties after claiming the first ones weren’t available.

That same day, a shooting at an unauthorized Halloween party at an Airbnb rental in Orinda, California, left five people dead.

Airbnb CEO Brian Chesky said the company is also launching a 24-hour hotline for guests, neighbors and others to report problems.

Copyright 2019 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Read or Share this story: https://www.yorkdispatch.com/story/money/business/2019/11/06/airbnb-verify-million-properties-improve-trust/40559803/