Lexus, Porsche, Buick named most dependable cars by J.D. Power
DETROIT — Lexus, Porsche and Buick are the most dependable vehicle brands based on the number of problems reported by owners, according to a study released Wednesday by the consulting firm J.D. Power.
Toyota and GMC round out the top five most dependable brands. Dodge, Ford, Smart, Land Rover and Jeep are the least dependable, with the most problems reported per vehicle.
The study, now in its 27th year, questioned 33,560 owners of 2013 model year vehicles about issues they have had in the last 12 months.
Owners were most likely to report problems with entertainment systems, navigation and phone connectivity. Those issues are growing and have lowered the entire industry’s dependability scores. Those scores are important, because buyers who are unhappy with their vehicles are less likely to buy a future vehicle from the same brand.
Automakers are racing to add smartphone compatibility and other high-tech features to their dashboards in order to woo millennials.