The award from Airports Council International comes as part of the global airport organization's annual Airport Service Quality awards. Indianapolis International beat out airports in Ottawa and Tampa. Indianapolis also was named the top North American airport in 2010.
Indianapolis airport spokesman Carlo Bertolini tells the Indianapolis Star reports (http://indy.st/13Rq1oN ) the awards program identifies the most passenger-friendly airports throughout the world. Results are derived from year-round passenger satisfaction surveys conducted in gate areas.
Among the other top regional airports for 2012 were Cancun's for Latin America and the Caribbean and Abu Dhabi's for the Middle East.