York County residents with Social Security, veterans, immigration or other federal concerns can cut through the "red tape and bureaucracy" during an upcoming constituent session, according to the state legislator who's hosting staff of a U.S. Senator for the event.

House Majority Whip Stan Saylor, R-Windsor Township, said a manager and a caseworker from the office of U.S. Sen. Pat Toomey, R-Pa., will answer questions at Saylor's Red Lion office Dec. 17.

Steve Kelly, Toomey's central Pennsylvania regional manager, said the session is a pilot that will grow into a series of sessions at other district offices if it's successful.

That means, according to Kelly, "if we can help even one person."

Residents are encouraged to bring any relevant documents they have received from federal sources, such as the Social Security Administration, for the event, he said. The session is being held 9-11 a.m. at Saylor's office, on the second floor of 15 S. Main St. near the square in Red Lion.

Saylor said potential constituent issues range from veterans who feel they're not getting the medical care they need to people who have had to wait a long time to get other federal services they need.

"It's not that the (federal workers) aren't doing the best they can, but they're busy and everybody gives you 800 numbers to call and computers ask you this and that. ... Sometimes face-to-face is the best way to do it."

Kelly said Toomey's central Pennsylvania office scheduled the session because other Toomey offices across the state have found them helpful to constituents.

"We think a lot of times people don't know where to turn," he said.

For more information, call Saylor's office at 244-9232. Parking and a handicap entrance are available on the side of the building.

- Reach Christina Kauffman at ckauffman@yorkdispatch.com.